Metropolitan State University provides the support you need to stay on track with your online education. As a student, you have access to personal support online, by phone, or email.
- Technical Support
- Library Services
- Online Tutoring
- Writing Center
- Online Orientation
Technical Support
Use the following information to access technical support for computer or course access problems:
MetroBug is a tool to quickly determine the best source of help if you cannot access course Web sites.
Course Registration (records.registration@metrostate.edu; 651-793-1234) provides assistance registering for courses.
IT Helpdesk (it.desk@metrostate.edu; 651-793-1240) provides general computer assistance.
Center for Online Learning (online.learning@metrostate.edu; 651-793-1929) provides general assistance with online learning and course access. Please include your techID number and course name and number.
Library Services
Library and Information Services (library.services@metrostate.edu; 651-793-1616) connect you to electronic reference resources and library databases, and librarians answer your questions via live chat, e-mail, and instant messaging. Visit the Library Services website for more information.Math & Writing Center
Metropolitan State University's Center for Academic Excellence (centerfolk@metrostate.edu; 651-793-1460) provides free math and writing support for students. The Center offers a range of free services, including writing workshops and the following personal support:Telephone tutorials provide one-on-one help over the phone. You make an appointment and conduct your session over the phone.
Online tutoring provides online review of and response to your writing project.
Staff members moderate and online forum for frequently asked math homework quesitons.
Visit the Center for Academic Excellence website for more information.
Online Orientation
Metropolitan State University's innovative online New Student Orientation won the CENTSS Best Practice award, demonstrating our commitment to online student success. The orientation will guide you through program planning, learning resources, rights and responsibilities, success strategies, library resources, and registration.Visit the New Student Orientation Web site for more information.