Handbook Contents at a Glance
Academic Advising
Advising services are available to all admitted students. Newly admitted students who have not yet been assigned an individual academic advisor can seek advising assistance on their transition into the University through the Gateway Student Services Center. Students who have identified a major interest or have officially declared a major will be assigned an academic advisor in the appropriate college or school. Admitted students who have not specified an interest in any major will be assigned an advisor in the College of Arts and Sciences. Academic advisors are either university resident faculty or professional academic advisors whose full-time job is to advise students. Regular contact with your advisor is important, as she or he can help you make informed academic decisions so you can make the most of your academic journey. However, unlike some colleges and universities, Metropolitan State does not require students who are in good academic standing to have their registration approved by their academic advisor. Always remember, however, that you make the decisions about your academic program, and you are responsible for completing the requirements for your degree.
Note: In addition to obtaining information from your academic advisor, you must enroll in and complete a New Student Orientation. New Student Orientation is available either in-person or online. The in-person sessions include workshops on key issues important to new students and Program Information Meetings (PIMS) conducted by academic advisors from your chosen program. Students transferring in 0-15 credits and students admitted on probation must attend an in-person New Student Orientation. Online Orientation provides students with the opportunity to complete their orientation on their own schedule without coming to campus, provides information about a wide range of issues of concern to new students, and includes information about academic programs.
Many faculty advisors are not available in the summer, however, we recommend you call the appropriate college or school Advising Center if your advisor is not available for an extended period of time.
Changing Academic Advisors
There are a number of legitimate reasons you might want to change advisors. Whatever the reason, call or write your college or school's Advising Center and give your name, Student ID Number, present advisor's name and, if there is a specific advisor you would like to request, the name of the advisor you would like. Your request will be honored if possible.
Academic Appeal Procedure
The Academic Appeals procedure allows for informal and formal processes for resolving student appeals of academic grievances. Refer to Metropolitan State University Procedure 300, Academic Appeal Procedure, for further information. Contact the university Ombudsperson, YeeLeng Hang, at 651-793-1552, for assistance.
Academic Progress
The university expects you to succeed in your courses and make progress toward your degree. To remain in good academic standing at Metropolitan State University, students must maintain a cumulative GPA of at least 2.0 and successfully complete at least 66.66% of the cumulative Metropolitan State University credits attempted.
The first term that students do not meet these standards, they will be put on Academic Probation. Students who continue to fall below the standards will be Dismissed for Academic Reasons. Notice of unsatisfactory academic standing will also be sent to the student's academic advisor, and if the student is an international student, to the International Student Advisor. Refer to Policy 2050, Undergraduate Academic Standing Review, for further information.
If you encounter academic difficulty at any time, we urge you to seek help promptly from your instructors, your academic advisor, and other support services offered by the university. Students placed on Academic Probation must complete an Academic Success Workshop and must meet with their academic advisor each term to receive approval to register for the following term.
Note: Students receiving financial aid must meet additional standards to remain eligible to receive aid.
Address and Telephone Changes
If you have moved, plan to move, or have had work or home telephone numbers changed, you must provide your new address and phone number(s) to the Registrar's Office. This can be done over the Metropolitan State University web site or by calling the Gateway Student Services Center, or writing to the Registrar's Office. Be sure to include your full name and your student ID number. Notifying the university of address and/or telephone number changes ensures proper corrections on your records. This is also necessary for prompt notice of scheduling changes for classes or workshops in which you may be registered.
Assessment of Prior Learning (Experiential Learning)
At Metropolitan State University, we recognize learning that students may gain outside the classroom (e.g., through work or volunteer experiences). The university allows you to use this learning as the basis for credit. In most cases, learning gained outside the classroom is not equivalent to university level learning and students need to augment it with additional study. This can be done one-on-one with a faculty member, or in some fields, as a group, through a theory seminar. The first step in having your learning evaluated is attending the one-credit workshop, "Getting Credit for What You Know." Faculty in the workshop will help you identify areas of prior learning. After that, you will consult with a resident or community faculty member in the discipline, who will evaluate your learning and give you guidance about any additional work you might need to do.
The appropriate department must approve your learning before you register. A prior or student-directed learning form, describing the learning, signed by the department chair or designated representative, must be attached to each registration form. Students can call First College for additional information and assistance.
Bookstore/Textbooks
The bookstore stocks all course materials that are required and recommended for your courses and has a full selection of used books to save you money on your purchases. For your convenience, books may be purchased directly from the store or through our Internet site on efollett.com. Books ordered through efollett.com may be held in the store for pick up or shipped to your home or business via UPS. In addition to selling used books, the store will buy your books back year round. Books are available in the store two weeks before classes begin.
The bookstore on the St. Paul Campus is located in the Library and Learning Center and has extended hours for the back-to-school book rush. Hours for the bookstore are in the Class Schedule or on the archive.metrostate.bkstr.com web site. The bookstore will accept refunds or exchanges with a receipt within the bookstore policy, which is posted in the store. The bookstore accepts VISA, Master Card, Discover, and American Express. Approved personal checks are accepted with a driver's license and Student ID. The bookstore staff may be contacted at 651-793-1670.
Metropolitan State's Career Services office (part of Counseling and Career Services) provides resume, job search, interview practice, career exploration, and other career develoment services to students and alumni. Career Services sponsors several workshops throughout the calendar year, and offers resources such as Career Link, our online job, internship, and networking system.
lass Cancellations
Class Cancellations Due to Low Enrollment
Metropolitan State University reserves the right to cancel any class not meeting minimum enrollment requirements. If this becomes necessary, the university will notify registered students and registration fees will be refunded in full. Students should be sure to include/update daytime telephone numbers at the Registration Office.
Class Cancellations Due to Weather/Emergencies
On rare occasions, classes may be canceled due to severe weather or other conditions. The decision to cancel classes is made as early in the day as possible. If classes are canceled, announcements are made on the main university Web site and several radio stations, including:
| AM Stations | FM Stations |
| WCCO, 830 | KQRS, 92 |
| KRSI, 950 | KS95, 94.5 |
| KSTP, 1500 | KNOW, 91.1 |
| KFAN, 1130 | |
| KDWB, 630 | |
| WWTC, 1280 |
Notifications can also be received by e-mail or on your cell phone by registering for Star Alert. Star Alert messages will alert you to a variety of campus-related incident or emergency notifications via text message to your personal cell phone and/or your e-mail address. The messages will be sent should any emergency or incident arise which could threaten life, safety or impact normal campus operations. This will include weather-related warnings that could affect you personally as well as possible campus closing or adjusted hours situations.
Registration online is easy -- just click: Star Alert All you need to provide is your cell phone number and/or a personal e-mail address. You will receive a confirming message to let you know that your registration is complete. Should you ever want to cancel Star Alerts, just click on the same Star Alert link above and select "unsubscribe."
Closed Classes
Because the university is committed to having small classes and individualized learning, most classes have a limit of 40 students and may even have a lower maximum enrollment. Students wishing to enroll in a closed class should continue to check the registration system in case another student drops the class, making space available. Students with special circumstances who need a closed class must request permission from the department chair. In some cases, departments will have a policy against admitting a student to a closed class, and students should never assume that it will be possible to obtain permission to register for a closed class.
Computer Access and Support
Computer Labs
Metropolitan State offers open computer labs at each of the three campuses, as well as computer classrooms. Free black and white printing is provided for each registered student. There are computer lab assistants and student consultants available to assist students. Lab hours vary by campus location. Hours may alter during semester breaks, holidays, and summer terms. Lab hours, locations, and software information is posted at the website below.
NetDirect Account Activation Required
Metropolitan State provides each student with a NetDirect account. A NetDirect account includes an individual network login to university computers and network resources, an official university e-mail account, and a NetDirect Portal login. Via the NetDirect Portal, students have access to their email accounts, Internet accessible file storage, access to grades and online registration, their Degree Audit Report (DARS), library research tools, and other useful resources. Each student must activate their NetDirect account online.
IT Student Support
IT Student Support is Metropolitan State University's central student support center for computing services and information technology.
Contact IT Student Support:
E-mail: IT.StudentSupport@metrostate.edu
Phone: (651)-793-1515
Standard Hours:
- Monday-Thursday 7:00 a.m. - 7:00 p.m.
- Friday 7:00 a.m. - 5:00 p.m.
- Saturday 8:30 a.m. - 12:30 p.m.
Computer Usage
Metropolitan State University's discrimination and harassment policies apply to employee and student use of University technology resources. While Metropolitan State University respects and encourages freedom of expression and freedom to learn, we request that individuals respect the privacy of others and use discretion when viewing potentially sensitive materials on University computers.
Counseling
Metropolitan State's Student Counseling Service provides confidential counseling services free-of-charge to its students. The Counseling Service offers individual counseling as well as workshops, consultations and referrals. Contact the Student Counseling Services Office to schedule an appointment to see a counselor or obtain more information on workshops and services.
Course Completion Requirements
All work for learning activities must be completed according to the following schedule:
Courses - Students must meet deadlines set by course instructors. A student who completes most of the required coursework (as determined by the instructor) but is prevented from completing the course on time may request that the instructor assign an incomplete (an "I" grade). Instructors are not required to give incompletes. All remaining work must be submitted by the instructor's deadline. It is important to note that if the required coursework has not been completed by the end of the following semester, the incomplete will automatically change to either an "F" or an "NC" based on the chosen grading method.
Please note: Grades of "F," "NC," "I," or "W" all negatively impact completion rate, which is used in addition to GPA to determine whether or not a student remains in good academic standing. Policy #2050, undergraduate Academic Standing Review, states that "A student is in Good Academic Standing when the student's cumulative GPA is 2.0 or better and cumulative completion rate is 66.66% or better." See Policy #2050 for the complete details of the Academic Standing requirements.
- Faculty Designed Independent Study Courses - Students must complete all course work by the end of the term.
- Student Designed Independent Courses - Students must complete work within 140 days (20 weeks) after the beginning of the semester or after registration for an independent study, whichever is later.
- Internships - Students must complete work within 180 days from the date of registration, unless otherwise specified within the internship agreement
- Other - Work for theory seminars and assessment of prior and other institutional learning must be completed and evaluations submitted within 90 days of registration.
Data Privacy
Metropolitan State University protects the confidentiality of student records in compliance with the Federal Educational Rights and Privacy Act and the Minnesota state statute, "Official Records - Collection, Security and Dissemination."
Official student files are maintained by the Registrar's Office. Upon written request, students have the right to inspect their university records.
Certain information collected by the university is considered to be "directory information," which may be released to the general public. This includes the student's name, area of study, dates of attendance, degrees and awards received, and the most recent educational institution attended. Students who wish to restrict the release of any or all of the above information may do so by contacting the data privacy officer. The university will not release information other than the items listed above without your specific written permission, except to those officials or agencies with specific legal authorization.
A copy of the university's policy on the collection, storage and dissemination of data is available from the Data Privacy Officer, located in the Registrar's Office.
Diagnostic Assessment
In accordance with policy adopted by the Board of Trustees of the Minnesota State Colleges and Universities, Metropolitan State requires all students to complete an incoming student assessment that includes measures of reading comprehension, writing, and mathematics on system-endorsed tests. This requirement may be waived for students who meet certain conditions. See the Assessmen Office for detailed information about waiver criteria.
Students should consult their DARS report that specifies the assessment(s) they need to complete. Students whose first language is not English and who have difficulties with the English language should take the ESL version of the required assessments.
The assessment results provide important insights into a student's current skills in reading, writing and math. Course placements based on assessments are, in most cases, recommendations. Students use the information to select courses most suited to their academic needs. Placement results can also demonstrate that the student has met writing and mathematics prerequisites for specific courses. Additional information is available through the Diagnostic Assessment Office.
Disability Services
Metropolitan State is committed to ensuring equal education opportunities in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act and will not discriminate on the basis of disability. The university will provide all qualified students with disabilities equal opportunity to benefit from its programs and services by making reasonable accommodations and/or academic adjustments.
All accommodations will be made on a case-by-case basis with the understanding that the university cannot make changes which fundamentally alter the nature of a program of service.
Who qualifies for accommodations?
- Any student or prospective student with a documented disability.
- Documentation of disability must be provided with initial request for service. Student confidentiality is respected in accordance with data privacy laws.
How to request accommodations:
- Contact the Disability Services Office at 651-793-1549 or Disability.Services@metrostate.edu any time and make an appointment to discuss your needs. Due to data privacy laws, students must seek out services.
- Complete the necessary forms:
- Disability Services intake form
- Release of Information form
- Documentation of Disability
Forms are available in the Disability Services Office and on the Web page.
- Stay in touch with the Disability Services staff. Contact them several weeks before the start of each semester to discuss accommodation needs for specific classes.
Accessibility
Metropolitan State University facilities are accessible to people with disabilities. For specific issues related to facilities or parking, call 651-793-1718.
Drug-free Schools and Campuses
Metropolitan State University endorses the concept of drug-free schools as expressed in the Drug-free Schools and Communities Act of 1989. Compliance with this law is required for continued federal funding and eligibility for federal student loans. Metropolitan Sate prohibits the unlawful possession, use or distribution of drugs and alcohol by students and employees on university property or as part of university activities. Refer to University Policy 1060, Drug Abuse Prevention Program, for further information. Any student having concerns or problems with alcohol or drugs can receive free, confidential counseling and referral through the Student Affairs Office.
Metropolitan State University has designated email as an official method of communication with students. The university expects students to be responsible for all information sent to them via their official university email account. Refer to Policy 1050, University Email, for further information.
New students' email accounts must be activated through the NetDirect Portal site
- Go to the NetDirect Portal site
Following initial activation, students may access their email via the university's website and logging into the NetDirect Portal.
Activation and access may be accomplished from any Internet-enabled computer off campus, or from the university's Saint Paul, Minneapolis or Midway campus computer centers.
English as a Second Language Placement
Diagnostic assessment is required of all students, including students for whom English is a second language (ESL) (international-visa status, immigrant-visa status, permanent resident and citizen). The purpose of diagnostic assessment is to help you succeed in your college studies. The results provide you with important insights into your skills in English and mathematics. This information helps you and your advisor select courses most suited to your academic needs. Plan to take the assessment with an ESL section as soon as possible after being admitted. This will make it more likely that you will be able to receive your placement advice before beginning your course studies. In any case, you must complete the assessment before or during your first semester.
Equal Opportunity
Metropolitan State University is committed to a policy of nondiscrimination in employment and educational opportunity. No person shall be discriminated against in terms and conditions of employment, personnel practices or access to and participation in programs, services and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation or membership or activity in a local commission as defined by law.
In adhering to this policy, Metropolitan State University abides by the requirements of Title VII of the 1964 Civil Rights Act, Title IX of the 1972 Educational Amendments to the Civil Rights Act, Chapter 363 of the Minnesota Human Rights Act and other applicable state and federal laws.
For additional information or to request a copy of the university's affirmative action plan, nondiscrimination in education and employment opportunity policy (Board of Trustees, 1.B.1) and procedure, call the Equal Opportunity and Diversity office at 651-793-1270, or go to the university's Web site.
Nondiscrimination in Education and Employment Policy Complaints
Complaints that allege a violation of the 1.B.1 policy are handled by Rosa Rodriguez, Equal Opportunity and Diversity Director. The Equal Opportunity and Diversity Office is located at 700 East Seventh Street, Founders Hall room 314, Saint Paul, MN 55106.
Financial Aid
Recipients of financial aid must meet a number of requirements in order to maintain eligibility. These requirements include, but are not limited to, the annual submission of FAFSA, course degree applicability, and meeting the university's satisfactory progress requirements. Please review the Financial Aid Office's web page for complete information on student rights and responsibilities as they pertain to financial aid, and check their web page regularly for important deadlines and disbursement dates.
Grading Policy
Metropolitan State University's grading policy offers students the option of having any of their work graded on a "competence/no competence" basis, rather than receiving grades. Students must choose this option at registration or submit a signed request to the instructor by the second class session of a course, or before the first major assessment for other learning opportunities. After that time, students cannot change from a graded to an ungraded option or vice versa.
Grade Point Average
A student's grade point average is calculated by dividing the total number of quality points received by the total number of graded credits attempted. This excludes those credits for which the student received a grade of W or I, or learning which was recorded as a competence (S) or no competence (NC). Transcripts requested prior to graduation include a cumulative unofficial grade point average.
The table below indicates the letter grades and the quality points used to calculate grade point averages.
| Grade | Quality Point/Credit Hour | |
| A | Excellent | 4.0 |
| A- | 3.67 | |
| B+ | 3.33 | |
| B | Good | 3.0 |
| B- | 2.67 | |
| C+ | 2.33 | |
| C | Adequate | 2.0 |
| C- | 1.67 | |
| D | Partially adequate | 1.0 |
| F | No grade or credit |
Note: D work cannot be used to meet requirements for program majors or prerequisites.
Other notations on student's transcripts include: competence (S), no competence (NC), incomplete (I), withdrawal (W) and auditing/visitor (AU).
- Auditing (AU)
Audit indicates that a student is visiting a course and not taking it for credit. - Competence (S)
Satisfactorily work equivalent to grade of C- or better. - No Competence (NC)
Unsatisfactory work equivalent to a grade of D or F cannot be used to meet academic requirements. - Incomplete (I)
An instructor can assign a grade of incomplete to a student who has made significant progress, but not completed an offering. If an Incomplete is not completed within one semester, it automatically becomes an F or a no competence. In extenuating circumstances, the instructor has the authority to review and change an incomplete that has been converted to an F or a No Competence at any time. - Withdrawal (W)
Students may formally withdraw from a course up through the end of the twelfth week of the semester and from a faculty-designed independent study within 12 weeks of registration. This is recorded on a graded transcript as a W. - Repeat (R)
Students may repeat courses or other learning in which they receive grades of D, F or NC. If a learning opportunity is repeated, both the grade and R and recorded on the transcript. If a learning opportunity is repeated once, only the higher grade is used in computing the grade point average. If a learning opportunity is repeated more than once, the grade point average includes all attempts except the first one. Students who receive a grade higher than a D may not repeat the learning opportunity, except as an auditor, without the approval of the dean of the college or school. Grades for undergraduate learning opportunities that are repeated after the undergraduate degree is conferred will not replace the grade for the initial completion of the learning opportunity. The Gateway Student Services Center has Repeated Course forms, which should be filled out and turned in for each repeated course.
Posting of Grades at the End of a Semester
Faculty are required to submit grades by midnight of the third business day after the end of the semester. Grades are available for viewing online or by requesting a transcript shortly after that deadline.
Graduation
Degree candidates are certified for graduation when they have completed all the requirements for their program or majors, as outlined in the program materials and/or approved degree plans.
Students must first notify the graduation desk of their intention to graduate, and then must schedule a graduation planning meeting with their advisors to make sure that they have successfully completed their work and to ensure that all program requirements have been met. At the meeting, the student completes a graduation planning form, which is sent to the Graduation Desk. This meeting must be completed approximately six weeks prior to the actual graduation date. Specific graduation dates and deadlines are published regularly in the Catalyst, the Class Schedule, and in the academic calendar on the university's Web site. Students are responsible to be sure all evaluations are received within the published deadlines.
All graduating students are encouraged to participate in the commencement ceremony most closely following their completion.
Graduation with Honors for Undergraduate Students
Students with grade point averages in the top ten percent the semester prior to the semester of graduation in their school or college are recognized in the commencement program as honors graduates. The actual grade point average will vary by college and school. Students who meet the ten percent threshold will be notified in writing prior to commencement.
Harassment
Harassment of an individual or group on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission is prohibited. Further, Metropolitan State University shall work to eliminate violence in all its forms. In certain circumstances physical intervention by designated university staff may be deemed necessary to avoid physical harm to persons or property.
The policy is directed at verbal and physical conduct that constitutes discrimination/ harassment under state and federal law and is not directed at the content of speech. In cases in which verbal statements and other forms of expression are involved, the university will give due consideration to an individual's constitutionally protected right to free speech and academic freedom.
Health Insurance
Metropolitan State students taking at least 6 credits of undergraduate, OR at least 3 credits of graduate classes, are eligible for health insurance coverage. Coverage is also available for dependents. More information is available through the Gateway Student Services Center at the Saint Paul Campus.
All international students and visiting scholars engaged in educational activities are required to purchase the Minnesota State Colleges and Universities international student accident and illness insurance plan, unless they can provide written verification that their government or sponsoring agency accepts full responsibility for any medical claims that might occur. See the section on International Students in the Catalog.
Identification Cards
our ID card is an essential tool for checking out books in our library, using the InterLibrary Loan service, & checking out books from other MnSCU libraries. We strongly encourage you to get your photo ID as soon as possible. It only takes 3-5 minutes and once completed your privileges are automatically renewed with each new semester you register.
IDs are made at the Saint Paul Library location. Hours are from 8:00 a.m. - 11:00 p.m., Monday through Thursday; 8:00 a.m. - 6 p.m., Friday & Saturday, and 12-6 p.m. on Sunday. Please call ahead to verify, 651-793-1616.
Immunizations
All students born after 1956 are required to be in compliance with Minnesota College Immunization Law (Minnesota Statue 135 A.14). This law requires that these students be immunized for measles, mumps, and rubella, after the student was at least one year old. Tetanus and diphtheria vaccines must have been received within the past 10 years. It further requires that students provide documentation of the month and year each immunization was given. The Metropolitan State Student Immunization Record form for this purpose must be submitted to the Admissions Office within 45 days of the semester that the student is admitted, or you will not be able to register for subsequent courses. Students who fail to submit the required information cannot remain enrolled.
Students are exempt if they were born before 1957 or graduated from a Minnesota high school after 1996.
Major/Program
Program Declaration
When students know which major, minor or program they wish to pursue, or decide to develop an individualized program, they must apply to the appropriate department or program. Advisors in the colleges and schools review the work students have completed, and what they intend to do, and indicate approval for that learning on Program Declaration forms. Those forms, which become a part of each student's record, document their approved programs of study. All students are expected to file program declaration forms after they have completed 45 semester credits; they must complete the form before completing 80 semester credits or one year after transferring to Metropolitan State, whichever is later. If the form is not filed on time, the student will not be able to register without an advisor's approval. Students should work with advisors to plan their general education and liberal studies course work.
Requirements
Major and program requirements are described in the college and school sections of the catalog and in program materials. Each college and school offers workshops to explain the requirements for their programs, including college-specific individualized programs. First College offers workshops to assist students in developing interdisciplinary individualized degree programs.
Degree Plan/Program Changes
A change in the major thrust or direction of a degree plan (for example, changing the major area of study from marketing to accounting) should be discussed with your advisor. You must complete a new program declaration form and submit it to the appropriate department or program. In some cases you will need to attend a program information meeting in the new area of study.
Orientation
After completing admission requirements and receiving notification of acceptance to the university, degree-seeking students are required to register for and attend one of the scheduled New Student Orientation sessions before or during their first semester of courses.
Students are introduced to academic support systems, general education/liberal studies (GELS) requirements, Degree Audit Report (DARS), creative learning strategies, career services, library services, scholarship and financial aid information, diagnostic assessment information, advising and student services, and student clubs and programs. Call 651-793-1234 to register for an orientation session. There is a $10.00 non-refundable fee. Students will be billed after registration.
Plagiarism
In simple terms, plagiarism is using another person's words or ideas and presenting them as your own, without acknowledging the original source. This is a very serious offense and qualifies as grounds for expulsion*.
Plagiarism often takes the form of a student copying information from one source and presenting it in a paper or report without the use of footnotes or direct mention of the source in the body of the paper. Naturally, students are expected to read and use a variety of sources when writing a paper, but when the exact words (or words with slight modification) or ideas of others are used, the sources should be properly acknowledged. When instructors read student papers, they want to know which ideas are the student's and which belong to other sources.
It is also unacceptable to submit another person's paper or examination as your own. You should be aware that the university subscribes to plagiarism detection software, and that your papers may be selected randomly for plagiarism checking. In instances of plagiarism, instructors may impose sanctions such as a failing grade. If you have questions about the use of footnotes or other notations, talk to your instructor, consult the Library and Information Services web site, or seek assistance in the proper way of writing a paper by contacting the Writing Center.
Refunds
Students must officially drop or withdraw from the university to be eligible for a refund. Refunds are mailed within 2-3 weeks. Certain fees, such as application, graduation, orientation and transcript fees are non-refundable for all students. Financial aid recipients are strongly advised to contact the Financial Aid Office before they drop or withdraw from courses.
When you register for a class, you are reserving university (public) resources for yourself, and we assume you will attend that class. The university invests resources in your enrollment, even if you do not attend the entire course. Thus, the Minnesota State Colleges and Universities System has adopted the following refund schedule:
Full refunds for fall and spring term courses will be granted as follows:
- Courses dropped through the end of the first week of the term
- Courses beginning the second week of the term or later - within one business day of the first class session.
Registration Appeals
The Registrar's Office handles appeals regarding dropped classes. Students are expected to be aware of the university's timeline for dropping and withdrawing from courses. A Registration Appeal Form is available online or by contacting the Gateway Student Services Center. Appeals will only be considered in extenuating circumstances.
Official Withdrawal
Official withdrawal is defined as terminating enrollment in all registered courses for an academic semester. A student must request that an official withdrawal from Metropolitan State University be processed. Dropping courses via the Web or in-person does not initiate an official withdrawal.
Withdrawal requests and questions are handled by the Registrar's Office. Mail to Metropolitan State University, Registrar, 700 E. Seventh St., Saint Paul, MN 55106-5000; or telephone 651-793-1300; or fax 651-793-1235. The following information is needed for withdrawal processing: full name, mailing address (where the refund, if any, will be sent) daytime telephone number, student/tech ID number and the academic term of withdrawal.
Please note that refunds for Title IV financial aid recipients are determined by federal guidelines, which supersede these guidelines. Federal regulations require Metropolitan State University to give first priority to repaying financial aid programs in the event of a refund of tuition and fees resulting from withdrawal from the university.
Registration
Registration times are assigned based on the total number of completed credits (combined transfer credits and Metropolitan State University credits). Registration times are printed on the back of the Class Schedule and can be found online.
Students may not register earlier than their scheduled registration time.
Students may register in person or online. Instructions for registering online are available in the Class Schedule and online.
Registration for Coursework at Other Institutions
Admitted students may take coursework at other institutions to meet university requirements. See your advisor to be sure the course meets your degree objective and complete the Advisor Approval Registration form necessary for this type of registration. Students register and pay for the course at the other institution. Coursework at other institutions must be completed at a C- level grade or higher. An official transcript must be sent to the Metropolitan State University Records Office from the other institution upon completion of the course.
Students receiving financial aid must complete and attach the Consortium Agreement form to Metropolitan State University's registration form. The Consortium Agreement form may be picked up at the Financial Aid Office.
Safety Services
Emergencies and Crimes
R U Ready? Web site: R U Ready is a one-stop Web location for safety alerts and offers valuable information on a variety of emergency preparation procedures. You will always be able to find the latest alert information with just a single click on the university's website.
Medical rescue, fire, and police should be contacted during an emergency by dialing 9-911 from inside the Minneapolis and Saint Paul campuses, and the Midway Centers. Safety Officers and/or municipal police and emergency personnel will respond to emergencies occurring in facilities used by the university. After calling 9-911 it is important that you contact the safety officer at that location to assist in the emergency. See Safety Officer contact numbers.
Safety/Escort Services
University Safety Officers are available to assist you in protecting yourself by providing regular foot patrols, safety and security alerts and notices, as well as various safety and security posters and brochures. However, only you can protect yourself by being aware of your surroundings and taking appropriate steps in preventing crime from happening. Call for an escort, for example, to and from the parking areas on the Minneapolis and Saint Paul Campuses, and the Midway Center.
Security Service Contact Numbers
Saint Paul Campus
- Safety Desk 651-793-1717
- Cell Phone 651-775-0444
- Library and Learning Center Cell 651-775-0715
Midway Center
- Cell Phone 651-775-6122
Minneapolis Campus
- Non-emergency 612-659-6910
- Emergency 612-659-6900
Any safety interests or concerns should be reported to the Director of Safety and Security at 651-793-1725.
Crime Report
Each year, the Security and Safety Office creates and publishes an annual Campus Security Report offering three years of campus crime statistics. The Crime Awareness and Campus Security Act requires that this report include crime categories relating to homicides, sex offenses (forcible and non-forcible), robbery, aggravated assault, burglary, motor vehicle theft, arson, liquor/drug/weapon offenses and hate crimes or crimes of prejudice. This report further includes policy statements, program descriptions and procedures to follow in response to criminal activities. Information relating to the notification of registered sex offenders that are enrolled or employed by this university can be obtained by visiting the MN Department of Public Safety Bureau of Criminal Apprehension's Predatory Offender Registration and Tracking Program.
The Metropolitan end of year Campus Security Report is available online, and is mailed to students, prospective students, and employees. It is also available from the Security Office, Saint Paul Campus, Founders Hall, from the safety literature display cases in the Saint Paul, Minneapolis and Midway Centers, and in alternative formats through Disability Services.
Smoking in University Facilities
Smoking and/or use of smokeless tobacco is prohibited throughout all indoor space owned, leased, rented or donated for the use of Metropolitan State University. It is also prohibited at or near the front entrance of all leased or owned buildings and in the courtyard area at the Saint Paul campus. Normally, smoking and/or use of smokeless tobacco may occur in designated areas outside facilities. "Smoking" includes use of lighted cigarettes, cigars, pipes, or any other lighted smoking materials. Refer to University Policy 1070, Smoking Policy, for further information.
Nothing in this policy shall prohibit the lighting of tobacco by an adult as a part of a traditional Native American spiritual or cultural ceremony as permitted by Minnesota Statutes 1997, 144.4165. For the purpose of this section, a Native American is a person who is a member of a Native American tribe. Arrangements for such ceremonies must conform to local fire code requirements and be approved by the Facility Use and Scheduling office in advance.
Students are encouraged to let the University know in a civil manner about any concerns they may have about their student experience. Informal complaints may be addressed to any staff member, faculty member, or supervisor, as appropriate to the concern.
If informal processes do not resolve a concern, students may submit a formal complaint. A formal complaint is defined as one that is written, signed, and delivered to one of three designated offices. Complaints sent by email are considered “written and signed” if sent via email, as long as the email contains the student’s “signature.”
Formal complaints may be addressed to the following:
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Office of the Provost and Vice President for Academic Affairs: Complaints related to academic programs or services, except appeals for exceptions to degree requirements or changes in course grades.If you believe you have a justifiable complaint about a grade or classroom procedure, you should first talk about the problem with the instructor. Most faculty members want to be better teachers and are willing to accept constructive criticism. Most problems can be worked out this way. If this does not resolve the problem, contact the appropriate department chair.
Formal appeals for exceptions to graduation requirements or changes in course grades must follow the process outlined in the Academic Appeal Procedure: (https://db.metrostate.edu/webapps/drep/Procedure300.pdf). Note that formal grade appeals must be filed no later than 60 working days after the course grade is posted. -
Office of the Vice President for Student Affairs: Student Service Complaints
To register a formal complaint regarding any service to students, put your concerns in writing and send this information to the Office of the Vice President for Student Affairs. - Equal Opportunity and Diversity (EOD) Office: Allegations of violations of the Nondiscrimination in Employment and Education Opportunity (1.B.1) Policy
The EOD Director is the university administrator (designated officer) designated by the university president to be primarily responsible for conducting an initial inquiry, determining whether to proceed with an investigation under this procedure, and investigating or coordinating the investigation of reports and complaints of discrimination/harassment in accordance with the 1.B.1 procedure.
This includes allegations of retaliation, or discrimination or harassment based on sex, race, age, disability, color, creed, national origin, religion, sexual orientation, marital status, or status with regard to public assistance. In addition, discrimination in employment based on membership or activity in a local commission as defined by law is prohibited.
Not every act that may be offensive to an individual or group constitutes discrimination or harassment. Harassment includes action beyond the mere expression of views, words, symbols or thoughts that another individual finds offensive. To constitute a violation of Board Policy 1B.1, conduct must be considered sufficiently serious to deny or limit a student’s or employee’s ability to participate in or benefit from the services, activities, or privileges provided by Minnesota State Colleges and Universities and Metropolitan State University.
Any individual who believes she or he has been or is being subjected to conduct prohibited by Board Policy 1B.1 is encouraged to report the incident to the EOD director. The report/complaint should be brought as soon as possible after an incident occurs. For the complete 1.B.1 policy and the procedure go to: https://db.metrostate.edu/webapps/drep/Nondiscrimination%20in%20Employment%20and%20Education%20Policy.pdf
Complaints alleging a violation of the 1.B.1 policy may be submitted in person (verbally) or by postal mail to:
Rosa Rodríguez
Equal Opportunity and Diversity Office
Metropolitan State University
700 East Seventh Street
Founders Hall, Room 315
St. Paul, MN 55106
651.793.1270 (to schedule an appointment)
Each student at Metropolitan State University has the right to an education, and it is the responsibility of the university to provide an environment that promotes learning and protects the safety and well-being of the university community. Any action by a student that interferes with the education of any other student or interferes with the operations of the university in carrying out its responsibility to provide an education will be considered a violation of the Student Conduct Code, University Policy #1020. Refer to University Policy 1020, Student Conduct Code, and University Procedure # 112, Student Conduct Code Procedure, for further information.
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