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Metropolitan State University supports an NEC, IP telephony PBX. This IP-based telephony system provides four-digit dialing among all Metropolitan State and MCTC campuses.

Any problems or suggestions for improvements should be directed to the IT Desk via email (it.desk@metrostate.edu) or via telephone, 651-793-1240.

New Phone Requests
To request a new IP or analog phone complete the
New Phone Request Form (MS Word

Voicemail
Quick Reference Guide (PDF)

Blackberry and Cellular Phone Service

Metropolitan State University works with Nextel/Sprint to provide cellular phone service to University employees. New Cellular Phone Request Procedure 
  1. Review the University Cellular Phone Policy and Procedures
  2. Complete the Cellular Phone Request Form
  3. Work with the Director of IT User Services to complete the requisition form to purchase the desired phone set and annual service.
Cellular Phone Support
  • For Cellular Service support you may contact the IT Desk
OR
  • Call the Nextel Service Center at 651-697-7510
  • Login to My Nexel at www.nextel.com
Cellular Phone Billing Procedure 
  1. Metropolitan State University Business office receives the monthly Nextel Cellular Phone bill.
  2. The Accounts Payable Clerk cost allocates line item expenses to individual departments and distributes copies of the Nextel bill to each budget manager.
  3. Each budget manager is responsible for distributing the monthly phone bill to the appropriate user.
  4. Per the University Cellular Phone Policy and Procedures employees are responsible for tracking all personal calls.

    Download the University Reimbersement Form for Personal Cellular Phone Calls (MS Excel)


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