Colleen Harris-Severns is C-PLAN’s senior office and administrative specialist. Her main role is to provide communications, administrative, and program coordination and support within an innovative system network. She spends much of her time making connections, analyzing processes, implementing workflows, and does so with the philosophies of accessibility, continuous improvement, equity, and inclusivity. Her specialties include business analysis and organizational management across sectors, planning, research/writing, technology implementation, and public administration and governance skills. Harris-Severns has an academic background in global and urban studies and regional planning, with emphasis on public administration and environmental justice and sustainability.