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Information Technology Service Desk

  • Vacancies vary by semester
    Please submit an application if you are interested in this position.
  • Work study only
  • Department
    Information Technology Services
  • Job starts
    Not currently hiring
  • Job ends
  • Work schedule
    Monday-Saturday – Shifts vary
  • Pay Level C
    $10.85 starting wage, then $11.25 after 1,000 hours worked at this level

Major job duties

Student employees may be assigned to assist in the following functions:

  • Assist at the IT Service Desk in Saint Paul 
  • Assist in computer labs in Midway, Minneapolis, or Brooklyn Park
  • Assist customers by phone, email, or on a walk-in basis
  • Assist in delivery, setup, testing, maintenance, troubleshooting, and training on multimedia technology
  • Other projects or duties as assigned. Shifts are available and may be assigned at any of the campus locations to include: Saint Paul, Midway, Minneapolis (MEC) or Brooklyn Park

Qualifications and experience

IT Services is looking for students who possess the following:

  • Strong verbal and written communication skills
  • Customer service experience
  • Technical troubleshooting skills, knowledge and/or experience with classroom technology, computers, and technology support
  • Punctuality and dependability

To apply

Complete online Student ITS Employment Application