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Spring 2023 Lunch and Learn

Feedback: Why is it Important?

presented by the College of Management

    • Wednesday, February 22, 2023
      Noon – 1 pm
  • Online event
College of Management February Lunch and Learn featuring guest speaker Dr. Cynthia Ingols, Simmons University, Boston

Through the decades, there has been considerable research conducted on the topic of “feedback.” Useful guidelines have evolved about how to deliver feedback that can make a difference in people’s performance, from giving the feedback close to an incident to being candid and kind. There’s also research that shows that women managers receive less—and less useful—feedback than their male counterparts. Beginning our conversation about feedback through the eyes of Sally Witherspoon, we’ll talk about why Witherspoon was so upset with the feedback that she received from her boss and what she should do about it. We’ll also examine why Sally’s company should be concerned about the feedback that she received. We’ll end our conversation with how individuals might solicit feedback; how managers might integrate feedback into their teams’ performances; and why organizations should encourage a “culture of feedback.”

Presentation takes place on Zoom.

Featured speaker Dr. Cynthia Ingols worked and trained at the Harvard Business School, where cases and case-method teaching are the norm. In fact, she learned more about teaching at HBS than she did at the Harvard Graduate School of Education, where she earned her doctoral degree. Teaching cases promote conversations among faculty and students, allowing everyone to learn actively. Most recently, Dr. Ingols taught at Simmons University Business School for two decades. There she confronted and worked with gender issues on a daily basis, including the types of feedback that women received and dealt with.