Beginning June 15th, 2016, Customers Bank has acquired HigherOne’s Refund Management Disbursement Services Business. Pursuant to this agreement BankMobile Disbursements, a division of Customers bank will provide our students with the same services as previously provided by HigherOne. Metropolitan State University utilizes BankMobile, a division of Customers Bank, for disbursement of all federal financial aid.
If you are unable to make a refund preference online or if you choose not to make a refund selection, please know that you can request an instant check to be issued to you.
You will need to submit an email from your student email account to Gateway Student Services at firstname.lastname@example.org. Check issuance appointments will be scheduled Monday-Friday from 2-4:30 p.m. Your email request must include name, tech ID, date and time requested to pick up your check. Check pick up appointments will be 15-minute in duration. Your check issuance requests must be made at least 24 hours in advance and can only be made once a refund has been processed to your account.