Institutional Effectiveness and Technology
Service Portal
Technology Resource Guides:
We have technology resource guides available tailored to both students and employees. Learn more about the resources you have available.
- Visit our Service Portal to request services and get the support you need.
- Search our Knowledge Base to find resources and information.
Digital Accessibility
Institutional Effectiveness and Technology supports Digital Accessibility to ensure all members of the campus community can access the available resources, tools, and knowledge. This includes training on creating accessible digital materials, accessibility reviews of technology solutions, and assistive technology support.
- Accessibility Related Services and Accessibility Knowledge Articles
- For additional accessibility resources visit Center for Accessibility Resources
Information and Data Security
- Information and Data Security articles, resources, and best practices for safe computing
Academic Technology Services
IET is committed to providing a high quality educational experience for both faculty and students, and offers an array of services. D2L Brightspace support and our instructional media services help faculty host and create engaging content, while our technology solution consultation professionals are here to guide you in harnessing the full potential of educational technology. Additionally, we are dedicated to promoting inclusivity through our accessibility technologies support services, ensuring that every student has the support they need to excel. Contact us to learn more or get academic technology support.
- D2L Support Services and D2L Knowledge Articles
- D2L Brightspace: Faculty Introduction to the Learning Environment
- D2L Brightspace: Student Introduction to the Tools within the Learning Environment
University Software Purchase, Contracts, and Technology Solutions
- IET manages all New Software Purchase and Renewals for university software purchasing and upgrades, including all new and renewal contracts for the university.
- Professional Services for New Technology Solution Consultation provides IET expertise to research and evaluate a new potential technology solution you have.
Data and Reporting Services
Our Institutional Effectiveness and Research team offers a comprehensive range of university data and reporting services, as well as establishing and maintaining data standards and governance framework. These resources are designed to facilitate the fulfillment of administrative, programmatic, and analytical requirements, empowering informed decision-making, fostering student success, and advancing strategic planning through a continuous, data-driven improvement approach.
Project Management
The Project Management Office (PMO) is a centralized project management resource for the university. The PMO manages and reports progress on university division work-plan projects. Resources, templates, tools and guides are provided by the PMO for others across the university to use to manage their work.
Service Management
Our Service Management Office (SMO) manages our service portal including our service catalog and knowledge base. SMO serves as a source of guidance for applying service management (ITIL) best practices across the University that facilitate service delivery outcomes that are efficient, effective and add value for the faculty, staff and students we serve.
IT Operations & Solutions Architecture
IT Operations & Solutions Architecture develops and maintains many of the core systems which provide the underlying foundation for our administrative and educational systems and tools by providing application development, integration services, and support for custom and third-party solutions.