Skip to main content

MGMT 7032 Serving Students Well in the Most Difficult Situation

As student service roles become more complex with software and procedural changes along with having to do more with fewer resources, our own capacity to handle stressful situations also decreases. This can lead to simple miscommunication or simple conflict escalating into combative, sometimes even unsafe, situations.
Graduate credit

Effective August 18, 2018 to present