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MPNA 680 Information Management, Evaluation, and Public Accountability

This course focuses on knowledge management, organizational learning, e-governance, accountability, and evaluation in the strategic management of information. Important themes include strategies for organizational learning and knowledge sharing-including communities of practice.
4 Graduate credits

Effective August 12, 2010 to present

Meets graduation requirements for

Learning outcomes


  • Demonstrate a conceptual and practical understanding of performance monitoring, outcome measurement, and the impact evaluation of public and nonprofit programs and services;
  • Identify the major sources of bias in estimating the effect or impact of a policy or program in the public and nonprofit sectors;
  • Understand how experimental, quasi-experimental, non-experimental research designs minimize bias in program effect estimates;
  • Describe ways in which information from the process and outcome monitoring and evaluation of policies and programs can be used for improved budgeting and management in public and nonprofit organizations;
  • Define the field of e-government and e-democracy; and
  • Articulate the potential of ICT in improving public service delivery, co-production of policies and programs, and the oversight of public and nonprofit organizations.

Summer 2021

Section Title Instructor
50 Information Management, Evaluation, and Public Accountability Galope, Reynold Valdez Books Course details

Spring 2022

Section Title Instructor
01 Information Management, Evaluation, and Public Accountability Misukanis, Mark R Books Course details