MPNA 680

Information Management, Evaluation, and Public Accountability

4 Graduate credits
Effective August 12, 2010 – Present

Graduation requirements this course fulfills

This course focuses on knowledge management, organizational learning, e-governance, accountability, and evaluation in the strategic management of information. Important themes include strategies for organizational learning and knowledge sharing-including communities of practice.

Learning outcomes


  • Demonstrate a conceptual and practical understanding of performance monitoring, outcome measurement, and the impact evaluation of public and nonprofit programs and services;
  • Identify the major sources of bias in estimating the effect or impact of a policy or program in the public and nonprofit sectors;
  • Understand how experimental, quasi-experimental, non-experimental research designs minimize bias in program effect estimates;
  • Describe ways in which information from the process and outcome monitoring and evaluation of policies and programs can be used for improved budgeting and management in public and nonprofit organizations;
  • Define the field of e-government and e-democracy; and
  • Articulate the potential of ICT in improving public service delivery, co-production of policies and programs, and the oversight of public and nonprofit organizations.

Summer 2020

Section Title Instructor
50 Information Management, Evaluation, and Public Accountability Wray, Lyle D Books Course details

Spring 2021

Section Title Instructor
01 Information Management, Evaluation, and Public Accountability Misukanis, Mark R Books Course details