COM Assessment

The College of Management is committed to assessing the learning of our students.

The two categories of assessment that occur are: 

  • assessment of COM's Common Undergraduate Student Learning Outcomes, and
  • assessment of Program Level Student Learning Outcomes.

COM Common Learning Outcomes:
Between 2014 and 2017, COM's common undergraduate learning outcomes were assessed, with a focus on four of those outcomes. For all of these assessments, the goal of 80 is set as a target average, which represents "Meets requirements moderately". The results are listed below:

COM Common Learning Outcome:  “Able to communicate effectively in written form.”  Assessments were conducted in MGMT 310:  Management Principles and Practices, MKTG 300: Marketing Principles and MGMT 499: Case Studies in Strategic Management.  The target for this outcome is an average of 75% for formative assessments (MGMT 310 and MKTG 300), and 80% for summative assessment (MGMT 499), which represents "Meets requirements moderately."  Actual results were higher than the target in each of the years, and in each of the courses. Also, the summative assessment is consistently higher than the formative assessments, which is encouraging.

COM Common Learning Outcome:  “Understands ethical considerations of decisions and policies.”  Assessments were conducted in MGMT 310:  Management Principles and Practices and MGMT 499: Case Studies in Strategic Management. The target for this outcome was an average of 80%, which represents "Meets requirements moderately." The results showed that the average was higher than the target in each of the years, and in each of the courses. However, in MGMT 310, the sub-criteria for applying and evaluating multiple perspectives did not meet the goal.  Feedback from the assessors suggested t this assignment was challenging for many students because of the level of critical thinking that was required, and this was likely the first junior-level course taken. Also, the summative assessment (in MGMT 499) was consistently higher than the formative assessments, which is appropriate.

COM Common Learning Outcome:  “Able to solve problems and make decisions using appropriate information and technology.” Assessments were conducted in FIN 390: Principles of Finance, DSCI 434:  Introduction to Operations Management, and MGMT 499: Case Studies in Strategic Management. The target for this outcome is an average of 80%, which represents "Meets requirements moderately." In MGMT and DSCI, improvements were seen in almost every indicator, but making recommendations stayed below the target. Of the sub-criteria for this objective. “Making Recommendations” was the weakest, especially in MGMT 499 and DSCI 434.  In FIN 390, the evaluation is quantitative, so making recommendations was identified as being more straightforward. Also, “Evaluating Alternatives” was below the target. Full presentation of results to faculty occurred in fall 2017, and ideas for pilot projects were generated the following spring.  Multiple pilot projects to raise students’ ability to analyze alternatives and make recommendations will be initiated in fall 2018.

COM Common Learning Outcome:  Ability to analyze impacts of internal and external influences on organizations. This assessment was conducted in MGMT 499: Case Studies in Strategic Management. The target for this outcome was an average of 80%, which represents "Meets requirements moderately." The averages for each of the sub-criteria for Analyzing Impacts were in the mid-70s, which is below the target. Upon reviewing the overall results with all faculty in fall 2017, it was decided that this needs to be addressed as part of a pilot project for improving overall Problem Solving.

COM Common Learning Outcome:  “Understand the common body of fields of knowledge.”   The ETS Major Field Test in Business was administered in February, 2016.  The results of the sub scores of Metropolitan State students were compared with scores from an aggregate of 10 institutions.  The institutions were chosen based on a search of top urban universities that primarily serve adult students, as well as a few universities that were chosen because they are regional competitors.  Ten institutions were selected from the ETS peer group. .  Two sub scores were nearly 4 percentage points below the peer group:  Marketing and Management. For Accounting and Information Systems, the percent correct at Metropolitan State is higher than the peer group, and Finance is very similar to peer group results. Metropolitan State’s lowest score is quantitative skills and this score is also very low for our peer group.

Program Level Student Learning Outcomes:
All Program Level Student Learning Outcomes are posted on their respective Program web pages. This information communicates to students and employers expectations of what a graduate will be "able to do", based on that program's curriculum. Current assessments have focused on formative assessments including data analyzed over at least three semesters in five disciplines, using the goal of 80% of the students scoring 80 or more on the designated artifact.  With respect to undergraduate programs, the Management Information System met the goal in all of their sub-scores.  Each of the others (Management, Supply Chain, Finance, and International Business) met the goal in all but one of their sub-scores.  In the graduate area, the core MBA and MMIS course that was assessed (MIS 600), the goal of 80% of the students scoring 80 or more was met.