This course focuses on employer-employee relationships in both union and nonunion settings in the private and public sectors. . Employee relations policies and practices include topics such as workplace violence, drug and alcohol policies, dispute resolution mechanisms, work teams, lean manufacturing/continuous improvement, employee involvement programs and employee communications. Labor relations topics addressed in the course include the unionization process, collective bargaining, contract administration, grievance procedure, arbitration and the future unions in the United States.
- Understand and apply employee and labor relations from strategic management perspective and the ability to link it to business necessities and requirements.
- Understand and apply key employee and labor relations principles and current practices.
- Understand and apply a structured decision-making approach to employee and labor relations.
- Understand and apply how managers should be involved in employee and labor relations.