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Metro State will observe Summer Hours May 22–July 25: On Fridays, services will be virtual only, and buildings will be closed Fridays and Saturdays (except the Library will be open Fridays and Saturdays from 10a.m-6: p.m.). Check the Student Services page for details.

HSTD 390 Conflict Resolution

This course examines causes and underlying factors of interpersonal conflict in human interactions. The course covers principles and techniques to diagnose conflict, develops an understanding of issues causing conflict, differentiates between various types of conflict, explores the variety of forces and factors which push conflict in a productive or dysfunctional direction, and develops personal skills to influence outcomes to the inevitable conflict situations one encounters in one's personal and professional lives.
4 Undergraduate credits

Effective August 1, 1998 to present

Learning outcomes

General

  • Appreciate different uses of power in conflict episodes.
  • Learn to assess conflict situations.
  • Understand how to direct a conflict in a path toward resolution acceptable to both parties involved in it.
  • Understand the nature and causes of interpersonal conflict.

Spring 2026

Section Title Instructor books eservices
50 Conflict Resolution Bulman, Karmit Julie Books for HSTD-390-50 Spring 2026 Course details for HSTD-390-50 Spring 2026