General

• Articulate the importance of organizational behavior to the effectiveness of organizations.
• Demonstrate knowledge of major concepts and theories of organizational behavior.
• Identify tools managers can use to achieve individual, team and organizational goals.
• Interpret, critically analyze, recommend, and defend with supporting evidence feasible courses of action for case studies.
• Demonstrate self-awareness about work related attitudes and behaviors.
• Describe the major factors affecting behavior of individuals and groups within organizations.