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TCID 574 Usability and User Experience

This course focuses on usability and user experience for technical and information products. Students learn concepts, principles, processes, and methods of usability and user experience. Students work in teams and conduct a usability study systematically to improve an information product. Topics also include usability in business and organizational settings, usability workflow and governance. Students will also interact with user experience professionals.

Special information

Note: Formerly known as WRIT 574. Students are responsible to both be aware of and abide by prerequisites for TCID courses for which they enroll, and will be administratively dropped from a course if they have not met prerequisites. It is recommended but not required that students complete a 300-level TCID or WRIT course.
4 Undergraduate credits

Effective May 4, 2021 to present

Meets graduation requirements for

Learning outcomes


  • Apply advanced critical thinking skills to usability testing and to analyze the results, write a formal report, and present the results in class.
  • Effectively employ principles of editing, information design, and collaboration at an advanced level.
  • Observe a formal usability lab and be able to discuss team roles and equipment used.
  • Plan, design, and conduct a usability test.
  • Understand and describe at least five different methods for conducting user research and when to use these methods.
  • Understand in-depth concepts of usability testing at an advanced level.
  • Via research of academic and professional publications, understand in detail a usability-related concept and write a literature review of that research, demonstrating advanced writing skills.