DSCI 434 Introduction to Operations Management

General

• Learn the fundamental terminology and concepts in operations management.
• Analyze business problems and situations using operations management concepts, frameworks, tools, cases and projects.
• Apply quantitative models to problems of service delivery, statistical quality control, forecasting, inventory and materials management, supply chain management, facilities planning, and project scheduling, and interpret the results generated by the models.
• Understand the critical role of operations in manufacturing and service.
• Recognize and use common tools and models that operations managers use in preparing and presenting data to support the decision making process.
• Understand how concepts and tools in operations management apply in real world situations.
• Explain operations management issues and their implications for those outside of operations: finance, marketing, accounting, information systems, outside suppliers and customers.